Western Digital WD1002FAEX Review
Ratings
Category: Personal Computers
Brand: Western Digital
Model: WD1002FAEX
Availability: In Stock
List Price :
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Western Digital WD1002FAEX Customer reviews
Western Digital WD1002FAEX Review by Mark J. Jordan "M Jordan" (Richmond, IN)
Great drive, so far. This drive replaces the six-month-old failed WD 1 TB Caviar Black the I installed in a new computer that I built six months ago. This new one was manufactured in Thailand; the first was made in Malaysia. It was the first HD I've had fail in my 25 years as a PC owner. Very disappointing, but I've been most impressed with the performance of Western Digital hard drives, as compared to Seagate and Maxtor, and I'm hoping that this one will be as durable as its predecessors. It comes with a 5-year warranty, as did the first, and WD is good about honoring the warranty on their products. Just remember to register it with WD immediately upon installation.
The seller also favorably impressed me. While communication wasn't the best, delivery of the drive was lightning fast, and the the product was well-packaged. I certainly recommend them to do business with. The price, while almost double what I paid for the original, was far better than I could find anywhere else due to the recent flooding in Thailand.
Western Digital WD1002FAEX Review by Mike (California)
I would like to apologize as I am aware that this review is being read for the purpose of product rating, not Amazon and J&R service ratings...
I purchased this product last Friday, as it was a great price, considering prices are going up due to flooding in Asia. Initially I noticed the low price, then I noticed this was being sold through Amazon by J & R, quantity in stock, three. Fast forward to this morning, I get a call from J&R stating this product is not in stock and has been in fact discontinued. The J&R Customer Service Representative was very nice to talk with, but could offer no replacement or something comparable. I then mentioned, Amazon still shows J&R as having two in stock, obviously one less due to my purchase. He checked several times and said, well that is really Amazons issue and mentioned I may/should contact Amazon in hopes they might be able to do something for me.
I call Amazon and the only way Amazon will do anything for me is if I sign up as a Prime member to the cost of an additional $79.00. No price match, no we will look into the discrepancy, no comparable or help... Just, sign up for Prime and we will match the price. I understand the benefits of having Prime, but the point is to try and save the money now, I do not want to spend the additional $78 for the purchase.
5 stars to Amazon in the past for always having excellent customer service and knowing how to take care their customers. 1 star today for answering the phone and the unwillingness to help.
Unknown stars to J&R as I don't know if the quantity issue was your fault or Amazon.
As of posting this, the price error is still there, the quantity still there, when the link is clicked, it sends you to Amazon as the source at the increased price.
Thanks for reading my rant.
Western Digital WD1002FAEX Review by Mallok
With hard drives, time is the real test. I don't care about noise, but I haven't heard this one make any noise when copying to it. I only mention that because the boot drive in the same computer is very loud. Hard drive prices are at a high at the time of writing, this was the best price/size.
More Reviews...
Western Digital Caviar Black 1 TB SATA III 7200 RPM 64 MB Cache Internal Desktop Hard Drive Bulk/OEM - WD1002FAEX:: Technical Details
- 5 year limited warranty.
- WD Caviar Black high performance 3.5- Inch SATA hard drive combines 7200 RPM, 64 MB cache, and SATA 6 Gb/s interface for the ultimate in power computing.
- StableTrac The motor shaft is secured at both ends to reduce system-induced vibration and stabilize platters for accurate tracking, during read and write operations.
- High performance electronics architecture features dual processors and bigger, faster caches for maximum read and write speeds.
- Item Dimensions: 6 x 4 x 1 inches; 1 pounds
- Brand: Western Digital
- Model: WD1002FAEX
- Product Type: Personal Computers
Western Digital WD1002FAEX:Limited time offer!
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